![]() World Central Kitchen has already begun using Airtable to support humanitarian efforts beyond COVID-19, including the derecho in Iowa, the fires in California, and the hurricanes in the gulf coast. In just over six months, World Central Kitchen has purchased over $100M worth of meals from thousands of restaurants across over 400 cities.Īnd while the pandemic continues, other disasters don’t wait. “With Airtable Custom Apps and Automations, has been enabled to scale rapidly,” says Sohi. Delivering social impact at unprecedented scale By overlaying their own data with geospatial information, volunteers will be able to make smarter operational decisions when time is of the essence-and allocate support toward the areas of greatest need. Given the success of the custom Capacity Planning app, the team now has their sights set on developing an app to enable local chapters to distribute meals more effectively by visualizing deliveries on a map. ![]() With Frontline Foods integrated into World Central Kitchen-and both standardized on Airtable-the organizations plan to iterate and expand the way they use Airtable, leveraging each other’s efforts to accelerate innovation. And with Automations, the organization also automates the process of assessing need, helping the team ensure the best use of donor funds by identifying who is qualified to participate in the program.īalser adds, “By making this workflow an objective and automatic process, World Central Kitchen can save time and ensure that we're distributing aid to where it’s most needed in times of crisis.” This script creates a daily delivery schedule that includes both one-time and recurring deliveries. To help coordinate deliveries and save time on manual work, World Central Kitchen built a script that automates the process of placing recurring orders. ![]() The app also enables volunteers to keep everyone on the same page when deliveries are complex (for instance, when a single hospital encompasses multiple food drop-off sites, each with their own schedule and contact people.) This drag-and-drop app allows local operations leaders to match supply and demand, matching each restaurant’s availability and capacity to fulfill orders for the week. Using Airtable Custom Apps, Scripting, and Automations, World Central Kitchen and Frontline Foods have created a custom solution tailor-made to adapt to their specific needs.įor instance, the team created a custom Capacity Planning app that allows chapter leads to manage their budgets, coordinate weekly deliveries, and order food from local restaurants without cumbersome administrative procedures. And the ability to get the view you want without disrupting other teams’ workflows is a major advantage.” One platform, endless possibilities “Airtable’s UI is really user-friendly, so it was easy to deploy without a steep learning curve. World Central Kitchen’s Director of Relief Systems, Josh Balser, agrees. What we created using Airtable simply couldn’t have been done in a programmatic way with any other solution,” says Sohi. In just one evening, Sohi built the first prototype of Backline-a bespoke delivery management platform-entirely on Airtable. They needed a simpler solution to manage their own budgets, coordinate deliveries, and manage operations.įrustrated with document-based cloud platforms the organization had been using to manage chapter activities, Frontline Foods product team organizer Jacinth Sohi got to work. But volunteers-who come from diverse backgrounds and have varying levels of technical expertise-were up against the extraordinary need caused by COVID-19. The national team wanted to empower local chapters to act like autonomous, high-efficiency startups. Empowering local chapters to lead the movementĪs a fully remote and highly dispersed organization, Frontline Foods needed to give its volunteer chapters the tools to enable them to self-organize and maximize limited resources.
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